Display at the Eddy Group showroom
The Eddy Group has come to Fredericton.
“People just don’t know about Eddy Group. (We’re) the new kid on the block. It’s all about service. Whether you come in with $1000 or $100,000 you’re treated the same. … It’s a family atmosphere,” said Debrah Brideau, one of Eddy Group’s showroom consultants.
The company’s new showroom is at 71 Avonlea Court. It carries sinks, bathtubs and mirrors for the bathrooms and kitchens of everyday consumers. It also has a full warehouse of supplies for contractors.
Dale Eddy is the Co-President of Eddy Group. He says the new showroom helps consumers.
Display at the Eddy Group showroom
“This gives us an opportunity to show (our products to) people that are working on a project. They can come in and see what it looks like in a nice setting.”
Eddy also spoke about his company’s slogan, “building on service.”
“You’re never really there (with service). We’re always striving to improve.”
Eddy said his company provides consumers with expert consultants, an elegantly designed showroom and products up to date with current trends and styles.
Betty Atkinson is an interior designer with Atkinson-Clark Design. She says Eddy group has made a good impression.
“It’s really excellent for someone in my position to bring in a client and let them see and touch. It’s a step above a department store,” she said.
“It’s definitely designed and set up for discriminating clientele, someone who wants good products.”
Eddy Group is a maritime company. It is family owned and run by the fourth generation of Eddy’s. The fifth generation is working their way up to management. Ken Eddy, the chairman of the company, says Eddy Group’s history and concentration in the Maritimes gives it some unique advantages over other retailers.
“It gives us a lot of flexibility,” he said.
“We’re able to customize (the company) for the Maritimes. We can style and
Display at the Eddy Group showroom
personalize it for the community.”
Even the people who sell Eddy Group its products are impressed.
Marcel Hardy sells Blanco sinks to Eddy Group.
“I’ve always had a very good relationship with them,” he said.
“ They way they deal with the public, I think is a big deal. From A to Z, from low end to the very chic high end product. They can give you a full package deal.”
Brideau says there are challenges when it comes to opening a new location. She says people sometimes think the showroom is only for contractors because of the warehouse out back. However, she wants the public to know that Eddys is for everyone and customers are always welcome.
